Transfer cryptocurrency through the PDAX Mobile App

How to Deposit Cryptocurrency to your PDAX Account

1. Open the PDAX app and log in to your account

2. Tap “Wallet”

3. Choose the cryptocurrency you would like to deposit

  • Kindly be reminded to send crypto using the correct network
  • ERC20 only – does not support BEP-2, BEP-20, OMNI, or TRC20 address
    • Ethereum (ETH/PHP)
    • USD Coin (USDC/PHP)
    • Tether (USDT/PHP)
    • Enjin (ENJ/PHP)
    • The Graph Token (GRT/PHP)
    • Compound (COMP/PHP)
    • Chainlink (LINK/PHP)
    • Basic Attention Token (BAT/PHP)
    • Uniswap (UNI/PHP)
    • Aave (AAVE/PHP)
  • SegWit, Native SegWit, and Bech32 address
    • Bitcoin (BTC/PHP)

4. Tap “Receive”

5. Scan the QR code or copy the wallet address displayed

6. Paste your wallet address into the platform or wallet from which you wish to withdraw your crypto from

  • ETH/USDC/USDT deposits from smart contracts will be manually processed and will not be automatically credited.
  • In order to process smart contracts, please send us a support ticket. Choose the following:
    Type of Issue - Account Funding & Withdrawal
    I need help with - Problem with my Crypto deposit

7. You will receive an email notification once your crypto deposit is credited


How to Withdraw Cryptocurrency from your PDAX Account

1. Open the PDAX app and log in to your account

2. Tap “Wallet”

3. Choose the cryptocurrency you would like to send

  • Kindly be reminded to send crypto using the correct network
  • ERC20 only – does not support BEP-2, BEP-20, OMNI, or TRC20 address
    • Ethereum (ETH/PHP)
    • USD Coin (USDC/PHP)
    • Tether (USDT/PHP)
    • Enjin (ENJ/PHP)
    • The Graph Token (GRT/PHP)
    • Compound (COMP/PHP)
    • Chainlink (LINK/PHP)
    • Basic Attention Token (BAT/PHP)
    • Uniswap (UNI/PHP)
    • Aave (AAVE/PHP)
  • SegWit, Native SegWit, and Bech32 address
    • Bitcoin (BTC/PHP)

4. Tap “Send”

5. Enter the amount of cryptocurrency that you would like to send

6. Scan the QR code or paste the recipient wallet address

7. Tap “Send” to proceed

  • Take note of the withdrawal fees before sending your crypto

8. Check your email with the subject “PDAX Payment Out Confirm - Action Required”

  • Click on “Confirm Payment Out” within 10 minutes to proceed with your transfer

9. You will receive an email notification once your withdrawal is successful